Help when study plans meet real life

StudyKitab Support

Find quick answers below or email us with the app version, your Android version and a short description of what happened.

We aim to reply within three business days

Sign-in or verification

Check spam for the OTP, confirm the email address is correct and wait briefly before requesting another code. Google Sign-In also requires an internet connection.

Document import

Supported files are PDF, TXT, DOCX, PPTX, PNG, JPG and JPEG. Convert legacy DOC or PPT files first. Clear scans and selectable text produce better extraction.

Lesson audio

StudyKitab uses the Android text-to-speech engine. If a language is unavailable, install its voice data from your device’s text-to-speech settings and reopen the lesson.

Saved work and offline use

Saved lessons, quizzes and PDFs are device-local. You can open them offline, but new generations and profile changes require internet access.

PDF saving

Allow the requested storage access and check your Downloads folder. If a copy already exists, StudyKitab creates a separate file rather than overwriting it.